Logo UseLab

UPA Member

UseLab is a Poland-based usability research company.
We collaborate on international projects and conduct research on Central and Eastern European markets.

About

UseLab is an independent research, analysis and user experience design company

We are creating friendly solutions based on the action according to the philosophy of User Centered Design.

Company

UseLab is a leader on Polish usability market. We operate since 2006. We have completed over 150 research and analysis in the field of UX since then. We are dedicated to usability research (tests, eyetracking, expert audits), Information Architecture design and consultancy in the field of User Experience.

Team

We are employing leading polish usability analysts. Members of the Board are specialist with seven years of experience in the field of usability

Our researchers are educated psychologists, sociologists and information technology specialists.

Consultants

Quality

We guarantee the best quality of research thanks to:

  • The application of international standard for usability reports CIF (in conformance with ISO).
  • Research is carried out in our own usability laboratory, which is equipped with the most modern research infrastructure (Tobii T120, Techsmith Morae 3.0. Our laboratory provides a room for the researcher, person being researched, monitoring for the consumer and full audio-video recording.
  • All research are conducted by educated psychologists and sociologist, in accordance with international psychological and recruitment standards.

Experience

We are gaining experience through working for the most prestigious companies in Poland, which are at the same time companies of international renown (inter alia Orange, Citi Bank, Liberty Direct, Pearson Longman).

We are working for banking, telecommunication and e-commerce sectors, as we are taking part in projects concerning websites, mobile as well as devices.

We are cooperating within the framework of international projects for companies in USA, great Britain and Germany since 2009.

Partners

We are cooperating with the scientific environment – our partner is a leading polish university - Warsaw School of Social Sciences and Humanities, thanks to which we have access to the newest scientific achievements – in particular because of cooperation with Institute for Social Psychology of Internet and Communication.

The Warsaw School of Social Sciences and Humanities

Since 2007 we are the member of Technology Partners – Advanced Technology Centre, which gathers 12 leading scientific institutes (i.a. The Institute of Applied Optics, Institute of Aviation).

Technology Partners

UseLab Sp. z o.o. Popularna 4/6 St. 02-473 Warsaw, Phone: +48 22 863 20 71, contact@uselab.pl