UseLab is a Poland-based usability research company.
We collaborate on international projects and conduct research on Central and Eastern European markets.
Selected Clients
Telecoms
Orange
(France Telecom Group)
We have researched the effectiveness of perceiving advertising campaigns of Orange – the leading telecommunications operator in Poland.
(France Telecom Group)
We have researched the effectiveness of perceiving advertising campaigns of Orange – the leading telecommunications operator in Poland.
Plus GSM
We have researched the effectiveness of websites and mobile applications for the leading polish telecommunications operator, providing services to 6 mln subscribers.
We have researched the effectiveness of websites and mobile applications for the leading polish telecommunications operator, providing services to 6 mln subscribers.
Telekomunikacja Polska JSC
(France Telecom Group)
We have instructed workers of the department of Ergonomy in Telekomunikacja Polska – the main stationary telephony and internet operator in Poland, providing services to 8 mln subscribers.
(France Telecom Group)
We have instructed workers of the department of Ergonomy in Telekomunikacja Polska – the main stationary telephony and internet operator in Poland, providing services to 8 mln subscribers.
Banking
Millennium Bank
We have advised Millennium Bank on the optimalization of information and transactional usability systems for every group of customers.
We have advised Millennium Bank on the optimalization of information and transactional usability systems for every group of customers.
Fortis Bank
We have improved the usability of the websites and we have researched the effectiveness of the advertising campaign of Fortis Bank Poland – the bank is a part of BNP Paribas – one of the biggest bank groups in the world.
We have improved the usability of the websites and we have researched the effectiveness of the advertising campaign of Fortis Bank Poland – the bank is a part of BNP Paribas – one of the biggest bank groups in the world.
Citi Handlowy
(Citi Group)
We improve the effectiveness and design Information Architecture for Citi Handlowy, the oldest commercial bank in Poland, which is a part of Citi Group, the leading financial institution in the world, providing services to over 200 mln customers in over 100 countries.
(Citi Group)
We improve the effectiveness and design Information Architecture for Citi Handlowy, the oldest commercial bank in Poland, which is a part of Citi Group, the leading financial institution in the world, providing services to over 200 mln customers in over 100 countries.
Rabobank
We have researched the usability of transactional services for Rabobank Poland, which is a part of Rabobank Group, one of the biggest providers of financial services in the world, having 143 branch offices in 34 countries
We have researched the usability of transactional services for Rabobank Poland, which is a part of Rabobank Group, one of the biggest providers of financial services in the world, having 143 branch offices in 34 countries
Liberty Direct
We have helped to improve the effectiveness of the on-line sale of Liberty Direct, which is the part of Liberty Mutual, an international group, rendering insurance services in 24 countries in 5 continents.
We have helped to improve the effectiveness of the on-line sale of Liberty Direct, which is the part of Liberty Mutual, an international group, rendering insurance services in 24 countries in 5 continents.
Broadcasting
TVP
We have optimized the usability of information websites for Telewizja Polska (Polish Public Television).
We have optimized the usability of information websites for Telewizja Polska (Polish Public Television).
SES Astra CEE
We have researched the effectiveness of the outdoor advertising campaign with the use of eyetracking for SES Astra CEE. SES Astra is the owner of the main satellite systems operator in the world.
We have researched the effectiveness of the outdoor advertising campaign with the use of eyetracking for SES Astra CEE. SES Astra is the owner of the main satellite systems operator in the world.
Publishing
Longman Pearson
We have analyzed the usability of application designed for teaching English for one of the biggest and oldest language publishing house in the world.
We have analyzed the usability of application designed for teaching English for one of the biggest and oldest language publishing house in the world.
Internet Technologies
GG Network
(Naspers Group)
We have helped to create services and we have researched their usability on the commission of GG Network (Naspers group), the operator of the biggest internet communicator in Poland – Gadu-Gadu.
(Naspers Group)
We have helped to create services and we have researched their usability on the commission of GG Network (Naspers group), the operator of the biggest internet communicator in Poland – Gadu-Gadu.
UseLab Sp. z o.o. Popularna 4/6 St. 02-473 Warsaw, Phone: +48 22 863 20 71, contact@uselab.pl